It guides the basic confirmation necessary for using the Polloud service, and details necessary for service use needs to be specified in the usage agreement signed between the Polloud service support center(hereinafter referred to as “Support Center”) and the service using Organization.
1. The Polloud service is provided by the support center at the request of the using Organization, and the voting is managed under the responsibility of the using Organization.
2. The Polloud service is available in the following procedures.
[Apllication for use → Signing Agreement for use → Approval for use]
3. We may refuse approval for use in the following cases.
a. In the case where it is impossible to provide services due to technology,
b. In a case where it is not a real name or a false application is made by stealing another person's name,
c. In the case of an application for omission or miswrite of registration,
d. In the case of using fraudulent methods such as using malicious programs and bugs or exploiting system vulnerabilities, etc., for services,
e. In the case of targets not eligible for support by the support center,
f. In addition, in the case where the ‘Support Center’determines that it is impossible to provide services or inappropriate in consideration of social sensitivity, work conditions, etc.,
4. The Organization must fill out the voter list before voting, and the Organization is responsible for collecting personal information (birth date, mobile phone number, etc.) necessary to fill out the voter list or incorrect voter information.
5. The Organization must fill out candidate information before voting, and the Organization is responsible for collecting personal information (candidate name, career, educational background, age, photo, etc.) or misinformation on candidates.
6. The institution must register the tax invoice issuance information for issuing the tax invoice, and if the issuance information is not registered, the tax invoice will be issued using the information of the institution and manager prepared in the application. If an individual needs to issue a tax invoice, personal information (name, e-mail address, resident registration number) required for issuance is required, and the information is used only for issuing a tax invoice.
7. The institution must directly check whether the use of the Polloud service conforms to internal regulations for the legitimate effect of voting procedures and results, and the ‘support center’is not responsible for any problems arising from the violation.
8. The functions that modify the list of voters during voting, check the details of messages sent to non-voters, and the functions related to the number of administrators authorized to opening the votes must be clearly determined in advance and requested to the support center before opening the vote, and the support center is not responsible for any problems caused when requesting these functions.
9. Messages sent to voters through the system may be delayed or failed due to reasons such as the type or setting of the voter's device, and message reception/sending may be restricted depending on the circumstances of the messaging system provider·(In this case, we will inform you in advance through notices, notifications, etc.)
10. Messages sent to voters will be sent via Twilio, and the text voting number will be sent through +1 201-419-6681.
11. Voter lists indicating whether voters participate in the vote can be downloaded after the voting is over.
12. If you need to change your personal information (cell phone number, e-mail address) of the Manger, please contact the support center to proceed with the information change according to the procedure.
